top of page
  • Writer's pictureMAZ

What Is a Personal Tax Account?

A Personal Tax Account (PTA) is an online service provided by HM Revenue and Customs (HMRC) to help UK taxpayers manage their tax affairs efficiently and conveniently. Launched in 2015 as part of HMRC’s initiative to digitize tax services, the PTA offers a wide range of features that bring together all personal tax data in one place, allowing users to perform various tasks related to their taxes, benefits, and National Insurance without needing to contact HMRC directly.


What Is a Personal Tax Account


Key Features of a Personal Tax Account

The PTA serves as a one-stop hub for UK taxpayers, offering many useful features that simplify tax management. Through a PTA, users can:


  • Check their Income Tax estimate and tax code: This feature helps individuals understand how much tax they are paying and whether it aligns with their income level. You can also see your tax code, which determines how much tax-free income you’re entitled to before paying tax.

  • View and submit personal tax returns: For those who need to complete a Self Assessment, this tool simplifies the process by allowing direct submission of tax returns through the platform. It also provides a history of previous submissions.

  • Claim tax refunds: Overpaid taxes can be refunded directly through the PTA without waiting for HMRC to process a refund manually.

  • Manage benefits: The PTA allows you to check or update your benefits information, such as Child Benefit or Marriage Allowance, helping to ensure that you’re receiving what you’re entitled to.

  • Track employment income: You can view details about your income, including PAYE (Pay As You Earn) deductions, National Insurance contributions, and benefits from employment like company cars or medical insurance.

  • Access your National Insurance record: This is crucial for planning your pension. Gaps in your National Insurance contributions can affect your state pension, and by checking your record, you can identify and rectify these gaps in time.

  • Make and manage payments: The PTA allows users to make tax payments, ensuring they are processed securely and quickly. Additionally, you can set up payment plans or make arrangements for deferred payments in certain circumstances.


How to Set Up a Personal Tax Account

To access your PTA, you need to create an account, which is done via the Government Gateway or GOV.UK Verify. Here’s a step-by-step guide to setting up your PTA:


  1. Visit the HMRC Personal Tax Account page on the GOV.UK website and click the button to create or sign in to your account.

  2. Create your Government Gateway user ID: If you don’t already have a Government Gateway account, you’ll be prompted to create one by providing personal details like your full name and email address. You will then receive a verification code via email.

  3. Verify your identity: HMRC requires you to verify your identity for security purposes. This process may involve providing a valid passport, driving licence, or other identification documents such as a recent payslip or your National Insurance number.

  4. Choose the type of account: You can choose between an individual account for personal tax management or an organisation account if you’re handling taxes for a business.

  5. Set up security measures: HMRC requires additional security, so you’ll need to provide a phone number to receive access codes whenever you log in.


Once set up, the PTA becomes a powerful tool for managing tax-related tasks. The setup process is straightforward, but if you encounter any issues, HMRC provides guidance to assist you.


Why Should You Use a Personal Tax Account?

The main benefit of the PTA is convenience. Instead of waiting on the phone to speak with an HMRC representative, you can manage most aspects of your tax affairs from your computer or mobile device. Whether you need to check your tax code, claim a refund, or update your address, it can all be done within minutes.


Moreover, the PTA is designed to be user-friendly and secure. With constant reminders and notifications about upcoming deadlines, it helps taxpayers avoid penalties for late submissions or missed payments. Another significant advantage is the ability to track real-time changes, ensuring that you always have an accurate picture of your tax situation.


New Updates for 2024

In 2024, HMRC has continued to expand the capabilities of the PTA, aiming to move towards a fully digitized tax system. Among the updates:


  • Enhanced communication with HMRC: Users can now communicate with HMRC more effectively through secure messaging in the PTA. This reduces the need for paper correspondence and speeds up the resolution of queries.

  • Simplified State Pension forecasting: The PTA now offers a more detailed forecast of your State Pension, helping you plan for retirement more efficiently. If you have gaps in your National Insurance record, the system will guide you on how to address them.

  • New tax reliefs: As part of the Spring Budget 2024, new tax reliefs have been made accessible directly through the PTA, allowing taxpayers to apply for various allowances without submitting additional paperwork.


These improvements align with HMRC’s broader goal of making tax management simpler and more accessible for the average taxpayer. With plans to further integrate services, such as VAT management for business owners and automated tax credit renewals, the PTA is quickly becoming an essential tool for managing tax affairs in the UK.

In the next section, we’ll delve deeper into how the PTA fits into HMRC’s broader digital strategy and explore how users can maximize the benefits of this tool for different tax-related tasks.


How Does a Personal Tax Account Fit into HMRC’s Digital Strategy?

HMRC’s long-term goal is to shift towards a completely digital tax system. The Personal Tax Account (PTA) is at the heart of this strategy, offering individual taxpayers an easy-to-use platform to manage their tax affairs. This move towards digitization is part of a broader initiative known as Making Tax Digital (MTD), which aims to simplify tax reporting, reduce errors, and improve efficiency. As HMRC continues to integrate more services into the PTA, the system is expected to handle a growing range of tax-related activities online, reducing the need for traditional paper submissions and phone-based support.


The Role of Making Tax Digital (MTD)

The Making Tax Digital initiative, which officially launched for VAT-registered businesses in April 2019, is designed to move the entire UK tax system online. Initially, it targeted business taxes, particularly VAT, but HMRC is gradually expanding MTD to cover personal taxes as well. Eventually, the PTA will be the primary tool for all individual taxpayers to report income, make payments, and claim deductions, transforming how taxes are managed in the UK.


One of the key aims of MTD is to reduce common errors in tax reporting, which HMRC estimates cost the UK economy billions of pounds each year. By digitizing the process and encouraging real-time reporting, HMRC hopes to minimize inaccuracies that typically occur in manual filings.


Through the PTA, individuals can expect more intuitive features and a seamless interface, allowing them to easily access a range of services, from filing their Self-Assessment to managing employee benefits. The goal is to ensure that everyone, whether employed, self-employed, or retired, can handle their taxes through a single platform.


Digital Enhancements to the PTA in 2024

As part of the ongoing rollout of MTD, new updates to the PTA were introduced in 2024 to enhance the user experience and make the system even more comprehensive:


  • Automated tax reminders: One of the most user-friendly features of the PTA is the ability to receive reminders for important deadlines. In 2024, this feature was enhanced, allowing individuals to set custom notifications based on their tax obligations. For instance, those required to file Self Assessment returns can receive periodic reminders leading up to the deadline.

  • Integrated pension management: For UK residents planning for retirement, the PTA now offers integrated pension tools that allow users to forecast their State Pension and track contributions. This is particularly useful for identifying gaps in National Insurance payments that could affect the amount of State Pension they receive.

  • Self Assessment made easier: As part of HMRC’s plan to phase out traditional tax returns, the PTA will soon allow more users to manage all aspects of their Self Assessment directly through the platform, offering a more streamlined and guided submission process.


These updates show how the PTA is evolving to meet the needs of modern taxpayers while aligning with HMRC’s digital goals. The system’s expansion continues to benefit individuals, especially those who are unfamiliar with the complexities of tax reporting.


Maximizing the Benefits of Your Personal Tax Account

To fully leverage the capabilities of a PTA, users must understand how it can simplify various tax-related tasks. Here are some practical ways UK taxpayers can use the PTA to manage their finances more effectively:


  1. Real-Time Tax Monitoring: One of the greatest advantages of the PTA is the ability to check tax information in real time. For employees, this means being able to view income and PAYE deductions instantly. For self-employed individuals, the PTA allows the submission of real-time data, reducing the risk of tax underpayments or overpayments.

  2. Filing Self Assessment Returns: If you’re self-employed or need to file a Self Assessment, the PTA offers a simple and guided process for completing and submitting your tax return. You can also track the status of your submission and receive notifications when HMRC has processed it.

  3. Applying for Tax Reliefs and Allowances: Many taxpayers in the UK are unaware of the full range of tax reliefs and allowances available to them. The PTA allows you to apply for benefits like the Marriage Allowance or claim relief on employment expenses, ensuring you don’t miss out on tax savings.

  4. Managing Your Benefits and Credits: If you receive Child Benefit or other tax credits, you can easily check your current status, renew credits, or notify HMRC of changes in your circumstances through the PTA. This is particularly helpful for avoiding overpayments or underpayments of benefits.

  5. Tracking Tax Payments and Refunds: Keeping track of tax payments and any potential refunds is simple with the PTA. The platform shows real-time updates on the status of payments made to HMRC and allows taxpayers to claim overpaid taxes instantly, eliminating the lengthy wait times traditionally associated with tax refunds.

  6. Personalized Notifications: As part of HMRC’s ongoing digital transformation, the PTA now includes personalized notifications, ensuring that users are always aware of upcoming deadlines, required actions, or changes to their tax circumstances.


Common Mistakes and How the PTA Helps Avoid Them

While the PTA is a valuable tool, many taxpayers still make common mistakes that could lead to penalties or additional tax liabilities. By utilizing the PTA effectively, you can avoid these errors:


  • Missing Deadlines: The PTA helps you keep track of important tax deadlines, such as the Self Assessment submission deadline on 31 January each year. Missing this deadline can result in hefty penalties, but with PTA reminders, you can stay ahead of the curve​.

  • Incorrect Tax Codes: Another frequent issue is an incorrect tax code, which can lead to overpaying or underpaying taxes. Through the PTA, you can check and update your tax code to ensure that it accurately reflects your situation, reducing the likelihood of errors​.

  • Forgetting to Claim Deductions: Many individuals forget to claim allowable deductions, such as relief on employment expenses or pension contributions. The PTA allows users to claim these deductions online, ensuring that they take full advantage of available reliefs.


By proactively managing your tax affairs through the PTA, you not only reduce the risk of errors but also gain more control over your financial situation.

In the final section, we’ll explore the future of the Personal Tax Account, including how it will continue to evolve and what additional features taxpayers can expect. We’ll also discuss how the PTA compares to other international tax management systems.



The Future of the Personal Tax Account: What’s Next?

The Personal Tax Account (PTA) continues to evolve, becoming a central part of HMRC’s broader goal of full digital tax management. HMRC aims to make tax easier for individuals and businesses by eliminating paperwork and transitioning to a more integrated online system. The success of the PTA in streamlining personal tax affairs has paved the way for further digital advancements, and users can expect new features and services in the coming years.


Expansion of Making Tax Digital (MTD)

The Making Tax Digital (MTD) program, which initially focused on VAT, will gradually extend its scope to cover income tax and other areas of personal finance. By 2026, MTD for Income Tax will be mandatory for all taxpayers, particularly those with an annual business or property income above £10,000. This initiative will require these taxpayers to maintain digital records and use software to submit quarterly updates to HMRC​.


With this move, the PTA will play a crucial role in allowing individuals to meet their MTD obligations. Instead of filing one annual tax return, taxpayers will submit real-time income data throughout the year, providing a more accurate picture of their tax liabilities. This system is designed to reduce errors and make tax collection more efficient. Taxpayers will benefit from more accurate real-time information, which can help them plan better for their tax obligations.


Enhancements in Security and User Experience

As the PTA expands its capabilities, HMRC is placing a strong emphasis on security and ease of use. Given the sensitive nature of tax data, HMRC continuously enhances its digital security measures to protect users' personal and financial information. The two-factor authentication process, already in place, will become more robust, with additional options for users to secure their accounts.


The user interface will also undergo updates to ensure a more intuitive experience. Based on feedback from users, HMRC is expected to improve the design and functionality of the PTA, making it easier for both tech-savvy and less technologically inclined users to navigate the system. This is particularly important as more services, such as real-time reporting and management of tax credits, become available.


Integration with Third-Party Tools

Another area of focus is the integration of the PTA with third-party tax management tools and accounting software. Many UK taxpayers already use accounting software such as FreeAgent, QuickBooks, and Xero to manage their finances. HMRC is working to ensure that the PTA can seamlessly interact with these tools, allowing users to submit their tax data directly from their chosen software to their PTA.


This integration will benefit self-employed individuals and small business owners who already rely on these tools for bookkeeping and financial management. By allowing for the automatic submission of real-time data, the PTA will help reduce manual errors and ensure that all tax obligations are met in a timely manner.


AI and Automation in Tax Management

Looking further ahead, the PTA is expected to incorporate more advanced technologies such as artificial intelligence (AI) and automation. AI could be used to analyze users' tax data and offer personalized advice on tax planning, such as optimizing allowances and claiming reliefs. For example, if the system detects that a user is entitled to a specific tax relief, it could automatically prompt them to claim it, reducing the chance of missed opportunities.


Automation will also play a role in streamlining processes like tax refunds, payment reminders, and even dispute resolution. By automating routine tasks, the PTA can improve efficiency and reduce the time taxpayers spend managing their finances.


Comparing the PTA to International Tax Systems

When compared to international tax systems, the UK’s PTA is relatively advanced. For instance, in the United States, taxpayers use the IRS’s e-file system to submit tax returns, but many functions, such as tracking tax credits or managing benefits, still require separate portals. Similarly, in countries like Germany and France, much of the tax process remains paper-based, with limited online integration.


The UK’s PTA stands out for its focus on centralizing multiple tax-related tasks in one place. By expanding the system to include more features and integrating it with MTD, the UK is positioning itself as a leader in digital tax management. In the coming years, other countries may look to the UK’s PTA as a model for developing their own online tax services.


The Personal Tax Account has revolutionized how UK taxpayers interact with HMRC. Since its launch in 2015, it has made tax management more transparent, accessible, and efficient. With ongoing updates and the gradual rollout of MTD, the PTA will continue to grow in importance for millions of UK taxpayers.


Looking forward, the continued integration of AI, enhanced security, and further automation will make the PTA an even more powerful tool for individuals and businesses alike. By making tax management simpler and more intuitive, HMRC is ensuring that taxpayers can focus less on paperwork and more on their financial well-being.


The future of tax management in the UK is undoubtedly digital, and the PTA is at the center of this transformation. For those who have yet to explore its benefits, setting up a Personal Tax Account is a smart move to ensure that you stay ahead of your tax obligations and make the most of available reliefs and allowances.


This concludes the in-depth exploration of what a Personal Tax Account is and how it is transforming tax management in the UK. By adopting this system, taxpayers can enjoy a streamlined, more efficient tax experience—one that reflects the needs of the modern digital age.


How to Authorize Someone Else to Manage My Personal Tax Account (PTA)

So, you’ve got a Personal Tax Account (PTA) set up in the UK, and you’ve realized that managing your taxes isn’t exactly a walk in the park. Life can get busy, and navigating through tax codes, allowances, and deadlines can feel like a full-time job. If you're self-employed or have multiple sources of income, it can become even more complicated. That’s where authorizing someone else to manage your PTA can make a big difference. Whether it’s a family member, a trusted friend, or, ideally, a professional VAT accountant, this guide will help you navigate the process.


Why You Might Want to Authorize Someone Else to Manage Your PTA

First, let’s tackle why you’d even consider letting someone else manage your PTA. The most common reasons include time constraints, lack of familiarity with tax laws, or simply wanting to avoid the hassle. Life is too short to be tangled in tax forms and numbers when someone else can help you sort it out, right?


For example, maybe you're a small business owner juggling clients and deadlines. You’re already managing invoices, payments, and everything in between. Add tax deadlines into the mix, and it’s easy to feel overwhelmed. In such cases, authorizing an expert can save you time and stress. Also, if you're unsure about tax reliefs and benefits you can claim, having an expert look at it might even save you money. Letting a VAT accountant handle your PTA ensures that everything is compliant and up-to-date.


Who Can You Authorize?

According to HMRC, you can authorize anyone to manage your tax affairs, but it's crucial to choose wisely. Here’s a quick rundown of your options:


  • A family member: If you trust your spouse, sibling, or another family member to handle your taxes, you can authorize them to take control.

  • A professional VAT accountant: This is the option most people should consider. VAT accountants are professionals who know the ins and outs of the tax system. They not only make sure that everything is filed correctly but also help optimize your tax reliefs and allowances.

  • A bookkeeper: While a bookkeeper can handle daily financial transactions and record keeping, a VAT accountant is better equipped for tax-related tasks, especially when things get tricky.


Step-by-Step Guide to Authorizing Someone

Now that you’ve decided to authorize someone, here’s how you can do it step by step.


  1. Set Up a Government Gateway Account for Your RepresentativeIf you’re authorizing a VAT accountant or anyone else to manage your PTA, they’ll need to have their own Government Gateway account. This is essential because HMRC uses this platform for identity verification.

  2. Sign in to Your PTAHead over to your Personal Tax Account via the HMRC website. Use your Government Gateway ID and password to log in. Once inside, navigate to the section that allows you to manage authorizations.

  3. Grant Authorization Through the 'Manage Your Tax Agents' OptionOnce logged in, find the "Manage Your Tax Agents" option. This is where you'll officially grant someone else the authority to manage your PTA. You’ll need their Government Gateway ID for this step. Don’t worry; it’s a simple process, but make sure you’re inputting accurate details. You wouldn’t want to accidentally grant access to the wrong person!

  4. Confirm and SubmitAfter inputting their Government Gateway ID, you’ll confirm that you want to authorize them to manage your tax affairs. Once you hit submit, you’ll receive a confirmation email from HMRC. It usually takes a couple of working days for the authorization to become active, so be patient.

  5. Your Authorized Representative Takes OverOnce your representative, like your VAT accountant, has access, they can log in and start managing your taxes. This includes submitting your Self Assessment, managing VAT returns, claiming tax reliefs, and more.


Using a VAT Accountant to Manage Your PTA

If you’re not keen on letting a family member manage your taxes and want a more professional approach, a VAT accountant is the best option. These professionals specialize in VAT, Self Assessment, and income tax issues, ensuring that your tax affairs are handled properly.


VAT accountants are particularly helpful if you’re self-employed, a small business owner, or if you handle multiple income streams. They stay up-to-date on the latest tax laws, deadlines, and reliefs, which means you’re less likely to make mistakes that could result in fines.


For instance, let’s say you’re self-employed and you’ve been handling your taxes by yourself. You might not be aware of all the tax reliefs you’re entitled to, like home office deductions or capital allowances. A VAT accountant, on the other hand, will be familiar with these options and can optimize your tax filings accordingly.


Real-Life Example: How VAT Accountants Save the Day

Let’s imagine Sarah, a small business owner who sells handmade goods online. Sarah has been managing her PTA by herself for years. She’s always just scraped by, filing her Self Assessment tax returns and paying her VAT. However, she’s not entirely sure whether she’s claiming all the right allowances. After missing a few important updates from HMRC and receiving a fine for late payment, she decides to hire a VAT accountant.


The VAT accountant not only gets her PTA back on track but also reviews her previous filings and identifies several overlooked tax reliefs. As a result, Sarah receives a sizable tax refund, and from then on, her tax affairs run smoothly with minimal stress. By authorizing her accountant to manage her PTA, Sarah no longer has to worry about tax deadlines, and her business finances improve dramatically.


Can You Revoke the Authorization?

Yes! Authorizing someone to manage your PTA isn’t a permanent arrangement. If for any reason you decide to take back control of your account or switch to a different accountant, you can easily revoke the authorization.


To do this, simply log back into your PTA, go to the "Manage Your Tax Agents" section, and remove the authorized individual. HMRC will send a confirmation, and the change will be effective within a couple of days.


Why You Should Use a VAT Accountant

While authorizing someone like a family member to manage your PTA might seem convenient, using a VAT accountant offers far more benefits. These professionals are well-versed in tax regulations and are up-to-date with the latest HMRC guidelines.

Additionally, if you run a business or deal with complex tax issues, having a VAT accountant on your side can make sure that you never miss a deadline or overlook a tax relief. Plus, in the event of an HMRC inquiry or audit, having a professional handle the situation can save you a lot of stress and potential penalties.


In conclusion, authorizing someone to manage your PTA can be a lifesaver, especially if you choose a VAT accountant. They not only handle your day-to-day tax affairs but also ensure that you’re complying with HMRC regulations while optimizing your tax filings. So, if you haven’t already considered this option, now might be the time to think about getting some professional help with your taxes.


After all, why stress when someone else can handle it for you?



How to Manage Multiple Jobs and Tax Codes in One Personal Tax Account

So, you’ve landed yourself not one but multiple jobs—congratulations! Whether you’re working a side hustle in addition to your main gig, freelancing on the weekends, or juggling two part-time roles, managing your tax situation can get a bit complex. When you have multiple jobs, it’s likely you’ll end up with more than one tax code, and this can sometimes create confusion. However, with the help of your Personal Tax Account (PTA) in the UK, managing multiple jobs and tax codes is easier than you might think.


In this guide, we’ll break down everything you need to know about handling multiple tax codes, keeping track of your employment income, and why getting help from a VAT accountant can save you from potential tax headaches. Let’s dive in!


Understanding Tax Codes

First things first—let’s talk about tax codes. Tax codes are issued by HMRC to help employers know how much tax to deduct from your pay. Each tax code is a combination of numbers and letters (like 1257L), and they indicate how much tax-free personal allowance you’re entitled to. Your personal allowance for the 2024 tax year, for example, is £12,570, which is the amount you can earn before paying any Income Tax.


When you have one job, things are fairly straightforward: your tax code is applied to your main source of income. But when you have more than one job, HMRC needs to split your personal allowance between your multiple sources of income. And here’s where things get a bit tricky.


The Impact of Multiple Jobs on Your Tax Codes

If you’re working multiple jobs, you’ll receive a tax code for each one. However, not all tax codes are created equal. Typically, you’ll get your full personal allowance applied to your main job (the one where you earn the most money), and a different tax code—often referred to as a “BR” or “D0” tax code—applied to your second job.

Here’s how these codes work:


  • BR tax code: This code stands for “Basic Rate,” meaning all of your earnings from your second job will be taxed at the basic rate of 20%, with no personal allowance applied.

  • D0 tax code: This is used when all of your income from a second or additional job is taxed at the higher rate of 40%, usually for those earning more than £50,270 from combined jobs.


While HMRC attempts to allocate your tax codes correctly, it’s not always a perfect system. You may find yourself paying too much tax on one job and too little on another, which can lead to underpayment or overpayment. Fortunately, you can manage this through your PTA, and we’ll show you how.


How to Manage Multiple Jobs in Your Personal Tax Account

Now that you understand how tax codes work, let’s get to the meat of it: managing your tax codes and jobs through your Personal Tax Account.


  1. Log into Your PTAThe first step is logging into your PTA using your Government Gateway ID. If you don’t have a PTA set up yet, you can quickly create one on the HMRC website. Once logged in, you’ll have access to a dashboard showing details of your tax records, employment, and tax codes.

  2. Check Your Tax CodesUnder the "Employment" section, you’ll see the tax codes applied to each of your jobs. Take a good look and make sure that the correct tax code is applied to your main job (the one that pays the most). If HMRC has applied your personal allowance to the wrong job, you can update your tax code right from your PTA.

  3. Request a Tax Code ChangeIf your tax codes seem off—like if you’re being taxed too much on your primary income or not enough on your secondary job—you can request a tax code change directly through the PTA. This feature allows you to tell HMRC which of your jobs is your main source of income and how much you expect to earn from each role during the tax year.

    For example, let’s say you have a full-time job earning £30,000 a year and a part-time weekend job earning £5,000. If your personal allowance is applied to the part-time job, you’ll be overtaxed on your full-time salary. By updating your tax code, you can ensure your allowance is correctly allocated to your full-time role.

  4. Track Your Income from Multiple JobsAnother great feature of the PTA is that you can track the total income from all your jobs in one place. This is particularly handy if you’re working freelance or gig jobs where income can fluctuate. Keeping an eye on your earnings helps ensure that you stay within the correct tax brackets and avoid underpayment.


Why You Might Need a VAT Accountant

While your PTA gives you the tools to manage your multiple jobs and tax codes, keeping things in check can get overwhelming, especially if you’re self-employed or have variable income. This is where a VAT accountant comes in.


A VAT accountant specializes in handling complex tax situations, including managing multiple streams of income and ensuring that your tax codes are applied correctly. They can also help with:


  • Annual tax reviews: By reviewing your income and tax payments, a VAT accountant can make sure you’re not underpaying or overpaying. If you’ve paid too much tax, they’ll help you claim a refund. If you’ve underpaid, they’ll assist in correcting it to avoid fines.

  • Claiming allowable expenses: If you’re juggling multiple jobs, especially freelance work, a VAT accountant can help you claim tax relief on allowable expenses, such as home office costs, travel expenses, and more. These claims can reduce your overall tax liability.

  • Preparing for Self Assessment: If you’re earning additional income through self-employment or side gigs, a VAT accountant can help prepare and submit your Self Assessment return, ensuring you’re paying the correct amount of tax on all income sources.


Real-Life Example: Managing a Side Hustle and a Full-Time Job

Let’s take a real-life scenario to illustrate how complex tax management can get with multiple jobs. Meet John, a full-time graphic designer at an agency earning £35,000 a year. John also freelances on the side, bringing in an additional £10,000 annually from his side hustle.


John’s full-time job uses his personal allowance, but his freelance income is being taxed under the BR tax code, meaning it’s taxed at 20% from the first penny he earns. Over time, John notices that he’s paying a lot of tax, and his take-home pay isn’t what he expected.

By logging into his PTA, John sees that his tax code for the freelance work is incorrect. He updates his tax information and uses the PTA to inform HMRC that his full-time job should have the personal allowance applied, while the freelance income should be taxed at the appropriate rate based on his total earnings.


After making these adjustments, John also decides to hire a VAT accountant to help manage his taxes year-round. His accountant discovers that John can claim tax relief on some of his freelance expenses, such as office supplies and software costs. This helps reduce his overall tax bill, and by the end of the tax year, John is no longer overpaying.


The Bottom Line

Managing multiple jobs and tax codes through your Personal Tax Account is entirely doable, but it’s easy to get caught in the weeds if you’re not familiar with the system. Whether it’s ensuring your tax codes are accurate, updating HMRC with your latest earnings, or claiming tax relief on allowable expenses, using your PTA is a great way to stay on top of things.


However, if managing multiple jobs is giving you a headache or if your tax situation is a bit more complex, working with a VAT accountant can save you time and money in the long run. They’ll not only help you optimize your tax situation but also ensure you’re compliant with HMRC’s rules, preventing costly mistakes.


So, next time you log into your PTA, consider whether it’s time to bring in a pro!



How Do You Update the Information Directly in Your PTA if There’s an Error in Your Tax Code

We’ve all been there—unexpectedly noticing that something’s not quite right with your paycheck. Maybe the deductions seem too high or too low, and then you realize that your tax code is incorrect. Fear not! HMRC has made it pretty easy to correct these kinds of errors using your Personal Tax Account (PTA). Let’s break down how you can identify and update your tax code directly in your PTA, step-by-step, with a few real-life examples thrown in to make things more relatable.


Understanding Tax Codes and Why Errors Happen

Before diving into the “how,” let’s briefly talk about what tax codes are and why they sometimes get messed up. Your tax code is a combination of letters and numbers that tells your employer or pension provider how much tax-free income you’re entitled to in a given tax year. Most people in the UK have the standard tax code of 1257L, which means they can earn £12,570 tax-free before paying any Income Tax.


However, sometimes tax codes aren’t allocated correctly. For example:

  • You might start a new job, and your employer applies the wrong tax code (e.g., BR or D0, meaning you’re taxed without any personal allowance).

  • You could have multiple jobs, and HMRC incorrectly applies your personal allowance to the wrong job.

  • You might stop receiving taxable benefits, such as a company car, but your tax code doesn’t reflect that change.


In any of these cases, the result can be underpayment or overpayment of tax. Fortunately, fixing it is pretty simple with your PTA.


Step-by-Step Guide to Updating Your Tax Code in Your PTA

Let’s get into the nitty-gritty of updating your tax code. Here’s a simple process you can follow:


Log in to Your Personal Tax Account (PTA)

Head over to GOV.UK and log in using your Government Gateway ID and password. If you don’t have an account yet, you’ll need to set one up by registering with your email, creating a secure password, and verifying your identity using personal information like your National Insurance number or passport details.


Check Your Current Tax Code

Once logged in, navigate to the section that shows your current tax code. This is usually under "Income" or "Employment" sections. You’ll see details of the tax code(s) applied to each of your jobs or pensions. Take a close look to see if it reflects your current employment situation.


Example: You might see that your main job has a tax code of 1257L, while your second job is incorrectly taxed under the BR (Basic Rate) code, even though you’ve informed HMRC that your second job doesn’t require full taxation.


Report a Change or Error

If you notice an error—like the wrong tax code applied to your job or pension—you can report it directly in your PTA. Look for the option that says “Tell us about a change in your income” or “Check your Income Tax estimate”. From here, HMRC allows you to provide updated information about your job, salary, or benefits.


Common Scenarios:

  • If you recently started a new job and your personal allowance is not applied to your main job, you can tell HMRC that this is your primary source of income, and they will adjust your tax code accordingly.

  • If you stopped receiving taxable benefits, like a company car, or stopped working a second job, you can report these changes here too, which will prevent HMRC from overestimating your tax bill.


Update Your Employer and Income Details

HMRC will ask for specific details about your income, including:


  • Whether this is your main job or a second job.

  • Any changes in your salary, such as a recent pay rise or reduction.

  • Whether you’re receiving benefits like health insurance, company car, or accommodation.


Example: Let’s say your tax code is still accounting for a company car that you no longer have. Simply updating the information in your PTA ensures that HMRC removes this benefit from your tax calculation, which could lower your tax bill going forward.


Submit the Updates

After entering the new information, double-check everything to ensure accuracy. Once satisfied, submit the changes. HMRC usually updates tax codes within a couple of days, and you’ll receive confirmation either in your PTA or by post.


Track Your Changes

You can track the status of the changes you’ve made within your PTA. If you’ve applied for a tax code correction, you can also see when HMRC has processed it, so you’ll know when the right code will be applied to your income.


Real-Life Example: Incorrect Tax Code After a Job Change

Meet Emma, who recently switched from a full-time marketing job to a freelance gig. While transitioning, she noticed that her tax code still reflected her old employer and included her old salary. This led to her being overtaxed as her freelance earnings were significantly lower than her previous full-time salary.


Here’s what Emma did:


  • She logged into her PTA and checked her current tax code.

  • She used the option to "Report a change in income" to inform HMRC that she had left her old job and was now self-employed.

  • She updated her new projected earnings for the tax year, which allowed HMRC to adjust her tax code accordingly. Within a few days, Emma's tax code was corrected, and she no longer overpaid on her freelance income.


Why Use a VAT Accountant to Handle Complex Tax Code Changes?

Sometimes, correcting an error in your tax code isn’t as straightforward as it seems. While the PTA is designed to help you self-manage these changes, there are scenarios where things get tricky:


  • You’re self-employed or have income from multiple sources, which complicates how your tax codes should be applied.

  • Your tax codes are affected by additional reliefs or deductions that are harder to manage on your own, such as Marriage Allowance or Rent-a-Room Relief.

  • You’ve received taxable benefits from your employer, such as stock options, which need to be carefully factored into your overall tax situation.


In these cases, it’s smart to enlist the help of a VAT accountant. Not only will they review your tax codes, but they’ll also ensure you’re claiming all the relevant allowances and deductions you’re entitled to. VAT accountants can save you money by identifying errors that you may overlook.


Example of Professional Help

Imagine you work part-time for two different companies, and you also run a small online business on the side. Managing three different income streams means you could end up with multiple tax codes, and it’s easy to make a mistake when allocating your personal allowance. A VAT accountant can take over this complexity, ensuring each income stream is taxed correctly and that you’re not overpaying or underpaying​.


Correcting a tax code error in your PTA is a relatively simple task if you know what to look for and how to navigate the platform. Whether you’ve switched jobs, stopped receiving benefits, or started working a second gig, your PTA allows you to stay on top of things and make necessary changes to your tax codes.


However, if you’re dealing with multiple sources of income or more complex tax situations, it’s worth getting professional help. A VAT accountant can ensure everything is done right, help you avoid fines, and might even reduce your tax bill by optimizing your allowances. So, while HMRC gives you the tools to fix tax code issues yourself, don’t hesitate to call in the pros when things get complicated.



What is the Difference Between the PTA and the Government Gateway Account?

If you're new to managing your taxes online in the UK, you’ve probably come across two important terms: Personal Tax Account (PTA) and Government Gateway. On the surface, they might seem like they do the same thing—help you with your taxes—but they’re actually quite different. The PTA and the Government Gateway are both tools you’ll need to interact with the UK government’s online services, but each serves a distinct purpose. Let’s break down the key differences between the two and how they work together.


What is a Personal Tax Account (PTA)?

The Personal Tax Account (PTA) is essentially your online tax dashboard with HMRC (Her Majesty’s Revenue and Customs). It was introduced in 2015 as part of the UK government's effort to make tax management easier and more accessible for individuals. Through your PTA, you can manage everything related to your personal taxes in one place. Think of it as the control center for your income tax, National Insurance, Self Assessment returns, and any other tax-related activity.


What Does the PTA Do?

Your PTA is the main hub where you can:


  • Check your tax code: This is especially important if you have multiple jobs or income sources. You want to make sure you’re being taxed the correct amount for each.

  • Submit your Self Assessment: If you're self-employed or have other income that requires a Self Assessment, you can file and view it through the PTA.

  • Claim tax refunds: Overpaid tax? No problem. You can claim a refund directly through your PTA.

  • Manage tax reliefs and allowances: Whether it’s Marriage Allowance, Gift Aid, or pension contributions, you can apply for various reliefs.

  • Track your National Insurance contributions: This is especially useful if you’re planning for retirement and want to ensure there are no gaps in your contributions.


Essentially, the PTA is where you manage your personal tax affairs. If you need to check your tax history, pay an overdue bill, or update your employment details, your PTA is the place to do it.


What is the Government Gateway?

Now, here’s where it gets a bit tricky. Government Gateway isn’t the same as the PTA—it’s actually a gateway (hence the name) to access several UK government services online, not just taxes. Think of it like a universal login system that provides access to a variety of services from different departments, including HMRC, the Department for Work and Pensions (DWP), and more.


What Does the Government Gateway Do?

The Government Gateway is essentially your online identity verifier. Here’s what it allows you to do:


  • Access multiple government services: From tax services via HMRC to student finance, pensions, and even benefits, the Government Gateway helps you securely log in to a host of services.

  • Secure login: When you create a Government Gateway account, you’re given a user ID and password that you’ll use to access your PTA and other services. It’s like the skeleton key to all of the online services that require secure login.

  • Verify your identity: Setting up a Government Gateway account requires you to prove your identity, either through documents like your passport or driving license or by answering questions based on your financial history.


To sum it up, while your PTA is all about personal tax management, the Government Gateway is your login credential, used to access that PTA—and any other government service you might need.


How They Work Together

Here’s the most important takeaway: You need a Government Gateway account to access your Personal Tax Account. Your PTA is part of the suite of services offered by the UK government, but to access it, you have to log in via the Government Gateway. In simple terms, Government Gateway acts like the doorman to let you into your PTA.

Let’s use an analogy. Imagine you’re going to an exclusive club—your PTA is the club, and the Government Gateway is the bouncer checking your ID at the door. You can’t get in without it.


Setting Up a Government Gateway Account

If you don’t already have a Government Gateway account, don’t worry. It’s pretty straightforward to set one up. Here’s how it works:


  1. Visit GOV.UK: Head to the GOV.UK website and click on “Create sign-in details.”

  2. Enter your email: You’ll be asked to provide an email address. You’ll then receive a code via email, which you’ll need to verify.

  3. Create a password: Make sure it’s secure—HMRC will be dealing with a lot of sensitive information, after all.

  4. Verify your identity: This step is crucial. You’ll need to prove who you are, either through government-issued documents (like a passport or driving license) or by answering questions based on your financial records. Once this step is completed, you’ll be given a unique Government Gateway ID.


After setting it up, you’ll use this ID and password to log into your PTA. Simple, right?


Real-Life Example of Using the Two Together

Let’s say you’re a freelancer like Sophie, who earns from multiple clients. She needs to submit her Self Assessment tax return, claim business-related tax reliefs, and check her National Insurance contributions—all things that can be done through her PTA. To get started, Sophie logs into the Government Gateway using her ID and password. After she’s securely logged in, she can access her PTA and take care of her tax business.

In Sophie’s case, the Government Gateway was just the entry point, but once inside, her PTA handled everything from tracking her income to submitting her tax return.


Why It’s Important to Keep Your Government Gateway Account Secure

Since your Government Gateway gives access to sensitive personal and financial information, it’s crucial to keep it secure. This isn’t like losing a social media login; a compromised Government Gateway account could potentially expose your tax records, income details, and more.


Here are a few tips:

  • Use a strong, unique password: This should go without saying, but it’s especially important for something as sensitive as your tax information.

  • Enable two-factor authentication (2FA): This is an extra layer of security that requires you to verify your identity using your phone or another device when logging in.

  • Keep your details up-to-date: If you change your email address or phone number, make sure it’s updated in your Government Gateway account. This ensures that if HMRC needs to contact you, they can reach you.


Why You Should Consider a VAT Accountant

Although you can manage your PTA yourself, having a VAT accountant can be a game-changer, especially if your tax situation is more complex. A VAT accountant not only handles your tax filings but also ensures that your personal allowance, tax codes, and any available reliefs are applied correctly. They can also help you navigate through any issues with your Government Gateway or PTA.


For example, if you’re self-employed and juggling multiple income streams, a VAT accountant can ensure you don’t miss out on allowable deductions. They’ll also make sure you don’t accidentally overpay on taxes, which can easily happen if your tax codes are wrong or if you’re claiming reliefs incorrectly.


Your Personal Tax Account (PTA) is your online tax hub, where you can manage everything from your tax code to submitting your Self Assessment. The Government Gateway, on the other hand, is your secure login that gives you access to not just your PTA but other UK government services as well.


While it might seem a bit confusing at first, think of the PTA as your one-stop shop for tax affairs, and the Government Gateway as your key to access that shop. And if managing all of this on your own feels like too much, consider hiring a VAT accountant to keep things running smoothly—they’ll be your personal tax superhero!



How Do You Correct Errors in My Self Assessment Submitted Through the PTA?

Filing your Self Assessment is a bit like walking a tightrope—you’ve got to stay focused, double-check your numbers, and hope you don’t slip up. But mistakes happen! Whether it’s a small typo, an overlooked income source, or an error in your expenses, correcting mistakes in your Self Assessment is possible—and thankfully, the UK’s Personal Tax Account (PTA) makes it pretty straightforward.


So, what do you do if you’ve already submitted your Self Assessment and suddenly realize something’s wrong? Don’t panic! In this guide, we’ll walk you through how to correct errors using your PTA, step-by-step, with practical examples. We’ll also highlight when it might be a good idea to get a VAT accountant involved to help smooth things over.


When Can You Correct a Self Assessment?

First things first—there are time limits on when you can amend your Self Assessment. According to HMRC, you have 12 months from the original filing deadline to make changes. For example, if you filed your tax return for the 2022/23 tax year (where the deadline is 31 January 2024), you have until 31 January 2025 to make any corrections. If you miss this deadline, don’t worry—there are still ways to fix things, but it requires a different approach (which we’ll cover later on).


Identifying Errors in Your Self Assessment

Before you go rushing to amend your tax return, you need to identify what exactly went wrong. Some of the most common errors include:


  • Underreporting or overreporting income: Maybe you forgot to include earnings from a side gig, or perhaps you accidentally reported an income source twice.

  • Incorrect expense claims: If you’re self-employed, this is a big one. It’s easy to overestimate or underestimate business expenses. You might’ve missed out on allowable expenses or incorrectly claimed ones that HMRC doesn't allow.

  • Missed tax reliefs: Whether it’s pension contributions or charitable donations, sometimes you forget to apply for tax reliefs that could reduce your bill.

  • Errors in capital gains or dividends: If you have investments or property, these errors can easily slip through, especially if you're not used to handling them.


Once you've identified the mistake, it's time to correct it.


Step-by-Step Guide: How to Amend Your Self Assessment in Your PTA

Now, let’s get to the action: how do you fix these errors in your PTA?


  1. Log in to Your PTA: Head over to the GOV.UK website and log in to your PTA using your Government Gateway ID. If you don’t have a PTA yet, you’ll need to set one up, but don’t worry—it’s a pretty quick process.

  2. Find the Self Assessment SectionOnce logged in, go to the section labeled Self Assessment. You should be able to see the tax returns you’ve submitted in previous years, along with your most recent submission. Select the return that needs correcting.

  3. Choose ‘Amend Return’HMRC gives you the option to amend your return directly from the PTA. Simply select the tax return you want to edit, then click on ‘Amend Return’. This will take you to a page where you can update any incorrect details.

  4. Correct the ErrorHere’s where you fix the error. Whether it’s updating your income, correcting an expense claim, or adding a missed relief, you can make the necessary adjustments here. For example, if you forgot to include freelance income, simply update the section that asks for additional income and save your changes.

    Example: Let’s say you’re a sole trader, and after submitting your tax return, you realized that you forgot to include an additional £2,000 you earned from a short-term contract. Simply find the section labeled ‘Income from Self-Employment’ and add the £2,000. This will automatically adjust your tax liability.

  5. Resubmit Your ReturnAfter making your corrections, carefully review the updated figures to make sure everything is in order. Once satisfied, click ‘Submit’. HMRC will then process your updated return, and if it results in you owing more tax, you’ll receive an updated bill. If you’ve overpaid, HMRC will issue a refund.

  6. Track Your ChangesOne of the nice things about using the PTA is that you can track the status of your changes. After submitting the amendment, you’ll see updates on when HMRC has processed it, and if there are any refunds or additional payments due.


What If You Miss the 12-Month Amendment Window?

If you’ve missed the 12-month window to amend your tax return, don’t worry—you’re not out of luck. You’ll need to take a different approach. Instead of using the ‘Amend Return’ option in your PTA, you’ll have to contact HMRC directly to let them know about the mistake.

Here’s how to go about it:


  • Write to HMRC: Send a letter to HMRC explaining the error and why you believe the correction should be made. Include as much evidence as possible—like receipts for business expenses or proof of additional income.

  • Use the ‘Overpayment Relief’: If the correction would result in you paying less tax, you can apply for something called ‘Overpayment Relief’. You need to do this within four years of the end of the tax year the error relates to.


Example of Correcting a Self Assessment: Missed Expenses

Let’s say John, who runs a small consulting business, submitted his Self Assessment for the 2021/22 tax year. A few months later, he realizes that he forgot to claim some important business expenses—around £1,500 worth of travel expenses and office supplies.


John logs into his PTA and goes to his 2021/22 Self Assessment. He selects the ‘Amend Return’ option and navigates to the section on allowable business expenses. He adds the £1,500 he missed and reviews the figures. After submitting the amendment, his tax liability is reduced, and he receives a refund from HMRC for the overpaid tax.


Why You Should Consider Using a VAT Accountant

While HMRC’s PTA is user-friendly, mistakes happen—and let’s face it, dealing with tax errors can be a headache. If you’re dealing with a more complex situation (multiple income streams, investments, or self-employment), it might be worth getting professional help. A VAT accountant can help in several ways:


  • Review your return: They’ll go over your Self Assessment with a fine-tooth comb, spotting any errors or missed deductions that could save you money.

  • Help with complex cases: If your situation involves capital gains, dividends, or international income, a VAT accountant will ensure that everything is properly reported and that you’re not paying more tax than necessary.

  • Liaise with HMRC: If things go awry, a VAT accountant can communicate with HMRC on your behalf, saving you from potential fines or penalties.


Final Thoughts

Correcting errors in your Self Assessment via your PTA isn’t as scary as it sounds. Thanks to HMRC’s digital system, amending your return is quick and easy—as long as you’re within that 12-month window. Just log in, find the mistake, and resubmit.


Of course, if your tax situation is a bit more complicated, or if you’re prone to tax return anxiety, a VAT accountant can be a real lifesaver. They’ll make sure you’re maximizing your deductions, minimizing your tax liability, and staying compliant with HMRC’s rules.

So, the next time you realize you’ve made an error on your Self Assessment, don’t stress! Just head to your PTA, make the corrections, and let HMRC do the rest.



How Do You Submit Appeals for Tax Penalties Through Your PTA?

So, you’ve just received a dreaded letter from HMRC saying you’ve been hit with a tax penalty. Maybe you missed a deadline, failed to submit the right documents, or didn’t pay the right amount on time. Whatever the reason, tax penalties are no fun. But the good news? You can appeal the penalty through your Personal Tax Account (PTA) if you believe it was issued unfairly or if you had reasonable excuses for the mistake.


In this post, we’ll walk you through how to submit an appeal for tax penalties through your PTA, how to know if you’ve got a good case, and when it might be time to call in a VAT accountant to help.


Common Tax Penalties You Might Face

Before we get into the nitty-gritty of submitting an appeal, let’s quickly look at the most common tax penalties you might encounter. HMRC issues penalties for various reasons, but the most common ones include:


  • Late filing penalty: If you don’t submit your Self Assessment tax return by the 31 January deadline, you’ll face a £100 fine, and that can increase the longer the delay continues.

  • Late payment penalty: If you don’t pay your tax bill on time, HMRC can charge interest and add penalties based on how late your payment is.

  • Inaccuracy penalty: If HMRC finds inaccuracies in your tax return that result in underpaid tax, they can impose penalties depending on whether the mistake was careless or deliberate.

  • Failure to notify penalty: If you don’t inform HMRC about something that impacts your tax liability—such as starting a new source of income—you could be hit with this penalty.


These penalties can add up quickly, so if you think HMRC got it wrong or you have a valid reason for missing a deadline, appealing is worth a shot.


Step-by-Step Guide to Submitting an Appeal Through Your PTA

Let’s get down to business. Here’s how you can submit an appeal for a tax penalty using your PTA.


  1. Log in to Your PTA: First things first, you need to log in to your Personal Tax Account. Head over to GOV.UK and enter your Government Gateway ID and password. Once logged in, you’ll have access to your tax records, payments, and penalty information.

  2. Go to the Penalty Section: After logging in, navigate to the section that deals with penalties. This is usually found under Self Assessment or Payments and Penalties. Here, you’ll see any penalties that have been issued against you.

  3. Find the Penalty You Want to Appeal: Once you’re in the penalties section, locate the specific penalty that you believe is unfair. This might be for late filing, late payment, or another issue. Select that penalty to start the appeal process.

  4. Select ‘Appeal a Penalty’: After clicking on the penalty, you’ll see an option to ‘Appeal Penalty’. Click on this to begin the appeal process. You’ll be taken to a form where HMRC will ask for the details of your appeal.

  5. Provide a Reason for Your Appeal: Here’s where you need to explain why you believe the penalty should be overturned. HMRC allows for various reasons, such as:

    • Illness or hospitalisation: If you were seriously ill or in hospital around the time of the deadline.

    • Technical problems: If you encountered issues with the HMRC website or your bank when trying to make payments or file returns.

    • Bereavement: If a close family member died and this affected your ability to submit your tax return or payment on time.

    • Postal delays: If postal issues prevented you from submitting paper documents in time.

    • Fire, flood, or theft: If an unexpected event like a house fire destroyed your records or prevented you from meeting deadlines.


You’ll need to be specific here. Just saying "I forgot" or "I didn’t know" likely won’t cut it. Provide dates, names, and as much evidence as you can to back up your claim. For instance, if you were in the hospital, include the dates you were admitted and discharged. If your bank experienced technical issues, include any messages or documentation showing the problem.


6. Submit the Appeal: Once you’ve filled out all the relevant details, submit the appeal. HMRC will review your case and either accept or reject your appeal. You can usually expect a response within a few weeks, but in some cases, it might take longer.


7. Track the Status of Your Appeal: After submitting your appeal, you can check back into your PTA to track its progress. You’ll see updates on whether HMRC is reviewing your case, if more information is needed, or when a decision has been made. You’ll also get a notification once the appeal has been resolved.


What Happens After Submitting an Appeal?

Once you’ve submitted your appeal, HMRC will take some time to review your case. If they accept your appeal, the penalty will be cancelled or reduced, and if you’ve already paid it, you may receive a refund.


However, if HMRC rejects your appeal, you’ll still be responsible for paying the penalty. If this happens and you believe their decision was unfair, you can take the case to the Tax Tribunal—an independent body that reviews tax disputes.


Examples of Valid Appeals

Let’s look at a couple of examples of when an appeal might be successful:


  • Example 1: Late Filing Due to Hospitalisation: Sarah is self-employed and missed the 31 January filing deadline for her Self Assessment tax return because she was admitted to the hospital on 28 January and was too ill to file her return. In her appeal, she included hospital admission and discharge paperwork as evidence. HMRC accepted her appeal and cancelled the £100 late filing penalty.

  • Example 2: Technical Issues with Payment: Tom tried to pay his Self Assessment bill on the HMRC website on 31 January, but there was a technical issue with his bank, which prevented the payment from going through. He made the payment the following day and was charged a late payment penalty. Tom appealed through his PTA, providing a screenshot of the error message from his bank. HMRC reviewed the evidence and decided to cancel the penalty.


Why You Should Consider a VAT Accountant

Filing an appeal sounds easy enough, but when it comes to explaining your situation in a way that convinces HMRC, things can get tricky. This is where a VAT accountant can really help.


A VAT accountant can:

  • Help you draft a strong appeal: They’ll know what kind of language HMRC responds to and how to structure your appeal to give you the best chance of success.

  • Provide additional documentation: VAT accountants often know exactly what kind of evidence is needed to back up your claim and can help you gather it.

  • Handle complicated appeals: If your situation is more complex—like if you have multiple penalties or complicated income streams—a VAT accountant can help manage everything and ensure that no detail is missed.


Appealing a tax penalty through your PTA is a process that many people overlook, but if you believe you’ve been unfairly penalised, it’s worth the effort. By following the steps outlined above and providing HMRC with a strong, evidence-backed case, you stand a good chance of getting the penalty reduced or even cancelled.


And remember—if the appeal process seems overwhelming or if your case is particularly complicated, there’s no shame in asking for professional help. A VAT accountant can be your best friend in situations like these, ensuring that your appeal has the best possible chance of success.


So, don’t just sit back and accept the penalty. Appeal it, and you might just save yourself some serious cash!


How Can a Personal Tax Accountant Help You with Your PTA


How Can a Personal Tax Accountant Help You with Your PTA?

If you’ve ever logged into your Personal Tax Account (PTA) and thought, “Wow, this is a lot of information,” you’re not alone. Navigating your PTA can feel overwhelming, especially if you’re juggling multiple income streams, claiming various reliefs, or trying to figure out your tax code. That’s where a personal tax accountant comes in. These professionals are like your personal tax superheroes, ready to swoop in and save you from the confusing world of HMRC tax rules.


Let’s dive into how a personal tax accountant can help you with your PTA, making your life easier and potentially saving you money.


1. Helping You Understand Your Tax Code

One of the most common reasons people reach out to personal tax accountants is confusion around tax codes. If you’ve got multiple jobs or income sources, your tax codes can get a bit messy. While HMRC tries its best to allocate tax codes correctly, mistakes happen. Having the wrong tax code can mean paying too much tax—or worse, too little, which could lead to a surprise bill down the line.

A tax accountant can:


  • Review your tax code: They’ll ensure it reflects your current financial situation. If you’re working multiple jobs or have income from freelance gigs, pensions, or investments, your tax code might need adjusting.

  • Help update your tax code: Through your PTA, they can update and correct any errors. For example, if your personal allowance has been applied to the wrong job, they’ll shift it to your primary income source.


Example: John, a graphic designer, works a full-time job but also freelances on the side. HMRC applied his tax allowance to his freelance income instead of his main job. A personal tax accountant noticed this error, adjusted the tax codes through John’s PTA, and saved him from overpaying on taxes​.


2. Filing Your Self Assessment

If you’re self-employed or earn income from sources outside of a regular job, you’re probably familiar with the dreaded Self Assessment process. Submitting your Self Assessment through your PTA can be a daunting task, especially if you’ve got multiple income streams or complicated tax reliefs to claim.


A personal tax accountant will:

  • Prepare and submit your Self Assessment: They’ll ensure all your income sources are accounted for and help you avoid common errors like missing expenses or over-reporting income.

  • Maximise tax reliefs: Accountants know the ins and outs of allowable expenses. They’ll make sure you’re claiming all the tax reliefs you’re entitled to, which could save you a significant amount.


Example: Sarah runs a small baking business and also rents out a room in her house. Her accountant helped her file her Self Assessment through her PTA, ensuring she claimed Rent-a-Room Relief and allowable business expenses like ingredients and equipment. By optimizing her tax reliefs, Sarah ended up paying much less tax than she would have on her own.


3. Claiming Tax Refunds and Managing Overpayments

Sometimes, HMRC gets it wrong, and you end up paying more tax than necessary. While you can claim a refund through your PTA, knowing exactly how much you’re owed—and why—can be tricky. A personal tax accountant can help you identify overpayments and ensure that your refund claim is accurate and processed quickly.

A tax accountant can:


  • Identify overpayments: They’ll comb through your tax history and identify areas where you might have overpaid.

  • Submit a refund claim: Through your PTA, your accountant will apply for the refund, making sure you get back every penny you’re owed.


Example: James, who works in construction, realised he’d been overpaying tax due to an incorrect tax code applied to his overtime payments. His accountant used the PTA to track these overpayments and submitted a successful refund claim, getting James a £500 refund from HMRC.


4. Managing Tax Reliefs and Allowances

Tax reliefs can make a huge difference to your final tax bill, but many people don’t take full advantage of them. From Marriage Allowance to Gift Aid, a tax accountant can help you manage and apply for reliefs through your PTA.


Accountants can help with:

  • Applying for reliefs: They’ll ensure you’re claiming the appropriate reliefs based on your circumstances, such as Marriage Allowance if one partner earns less than the personal allowance threshold.

  • Tracking reliefs over time: Your tax accountant will monitor your tax reliefs and adjust them as your situation changes. For example, if your income increases, they’ll help you re-assess whether you’re still eligible for certain reliefs.


Example: Claire, a teacher, was eligible for Marriage Allowance because her husband earned more than she did. However, she wasn’t sure how to apply for it. Her accountant handled the entire process through her PTA, and they were able to transfer her unused personal allowance to her husband, reducing their overall tax bill.


5. Correcting Mistakes in Your Tax Submissions

We’ve all been there—you’re submitting your Self Assessment or updating your income details in your PTA, and then you realise you’ve made a mistake. Whether it’s an incorrect income figure or a missed expense, these errors can be costly. A personal tax accountant can help correct these mistakes before HMRC gets involved.

How they help:


  • Spot errors before they’re submitted: A good accountant will review your tax information before you hit “submit” to ensure everything is correct.

  • Correct mistakes after submission: If you’ve already submitted your tax return and noticed an error, your accountant can amend the submission through your PTA within the correction window.


Example: Tom, a freelance photographer, realised he had under-reported his earnings from a large project. His accountant caught the mistake before HMRC issued any penalties and amended the Self Assessment through his PTA. Tom avoided a potential fine and ended up paying the correct amount of tax​.


6. Navigating Tax Penalties and Appeals

Receiving a tax penalty from HMRC can be stressful. Whether it’s for late filing or incorrect submissions, the last thing you want is to pay a penalty you don’t think you deserve. A tax accountant can help you appeal penalties through your PTA if you have a valid reason.

A VAT accountant can:


  • Submit appeals: If you’ve been issued a tax penalty for late submission or payment, your accountant can help you appeal through your PTA, providing evidence and explanations to support your case.

  • Track the appeal’s progress: Once the appeal is submitted, your accountant can keep track of the status through your PTA and update you on any developments.


Example: Lucy, a small business owner, was hit with a late filing penalty because her accountant at the time had filed her Self Assessment late. Her new accountant took over, submitted an appeal through Lucy’s PTA, and provided evidence of the previous accountant’s negligence. HMRC accepted the appeal and cancelled the penalty.


7. Providing Peace of Mind

One of the biggest benefits of working with a personal tax accountant is the peace of mind that comes with knowing your taxes are in good hands. Instead of spending hours poring over tax forms and regulations, you can focus on running your business or living your life, while your accountant ensures your tax affairs are up to date.


Having an expert manage your PTA means you’re less likely to make costly mistakes, miss deadlines, or overlook valuable reliefs.


Managing your Personal Tax Account on your own is certainly possible, but let’s be real—if your tax situation is even slightly complicated, it can become a real headache. That’s where a personal tax accountant comes in. From ensuring your tax code is correct to filing Self Assessments, claiming tax reliefs, and even handling appeals, a tax accountant can help you navigate the complexities of HMRC’s system with ease.


Plus, with an accountant by your side, you’re likely to save money by claiming all the reliefs and deductions you’re entitled to—and avoid paying unnecessary penalties. So, whether you’re self-employed, working multiple jobs, or just want to make sure your taxes are handled correctly, a personal tax accountant can be a real game-changer when it comes to managing your PTA.



FAQs


1. Can I access my Personal Tax Account without a Government Gateway ID?

No, you need a Government Gateway ID or a GOV.UK Verify account to access your Personal Tax Account. These secure credentials are essential for logging in.


2. Can I manage my business taxes through a Personal Tax Account?

No, a Personal Tax Account is designed for individual taxpayers. To manage business taxes, you need a separate account through HMRC's business services portal.


3. Can I file Capital Gains Tax through my Personal Tax Account?

You cannot file Capital Gains Tax (CGT) directly through your PTA. Instead, you must use the dedicated CGT service on the HMRC website.


4. What should I do if I forget my Government Gateway ID?

You can recover your Government Gateway ID by clicking "Forgot User ID" on the login page and following the prompts. You'll need access to your email and possibly your National Insurance number.


5. How secure is the Personal Tax Account?

The PTA uses two-factor authentication and encrypts personal data to ensure security. You’ll need a phone number for receiving security codes upon login.


6. Can I authorize someone else to manage my PTA on my behalf?

Yes, you can authorize a trusted friend or family member to manage your tax affairs, but they must verify their identity and go through HMRC’s authorization process.


7. Can I update my passport details through the Personal Tax Account?

No, passport details cannot be updated through the PTA. This platform is strictly for tax and benefits management.


8. What types of tax relief can I apply for through my PTA?

You can apply for various tax reliefs such as Marriage Allowance, blind person’s allowance, and relief on employment expenses through your PTA.


9. How often should I check my Personal Tax Account?

It’s recommended to check your PTA at least once a year, especially before the Self Assessment deadline and after any employment changes, to ensure your tax code is correct.


10. Can I see tax information for previous tax years in my PTA?

Yes, your PTA allows you to view tax details, including payments and income, for the past five years.


11. What should I do if there’s an error in my tax code?

If you notice an error in your tax code, you can update the information directly in your PTA or contact HMRC for further assistance.


12. Can I apply for Child Benefit through my PTA?

No, while you can manage existing Child Benefit claims through the PTA, new applications must be submitted through the Child Benefit Office or via HMRC’s website.


13. Can I manage multiple jobs and tax codes in one Personal Tax Account?

Yes, your PTA allows you to manage multiple sources of income, including tax codes for different employers.


14. How can I stop receiving paper tax documents from HMRC?

You can opt for paperless communications with HMRC through your PTA by selecting the option to "Go paperless" under your account settings.


15. Can I dispute a tax penalty using my Personal Tax Account?

Yes, you can appeal penalties such as late filing fees through your PTA, but more complex disputes might require direct contact with HMRC.


16. How do I know if my PTA submission has been accepted by HMRC?

Once you submit forms or updates through your PTA, you will receive a confirmation notification within the account and, in some cases, an email.


17. Can I manage pension contributions through my PTA?

No, pension contributions must be managed separately with your pension provider, but you can use the PTA to check your National Insurance record and State Pension forecast.


18. Can I submit VAT returns through a Personal Tax Account?

No, VAT returns must be submitted through a business tax account. The PTA is only for personal tax management.


19. How long does it take to process a tax refund through my PTA?

Tax refunds claimed through your PTA are typically processed within 5 to 10 working days, depending on the complexity of the claim.


20. Can I manage student loan repayments through my Personal Tax Account?

Yes, you can track and view your student loan repayments through the PTA, though updates are generally limited to viewing deductions made by your employer.


21. Can I set up a Personal Tax Account if I’m not a UK resident?

Yes, non-residents can set up a PTA if they have UK tax obligations, such as rental income or a pension, and meet the identity verification requirements.


22. Can I check my council tax information through my Personal Tax Account?

No, council tax is managed by your local authority, not HMRC. The PTA only covers taxes collected by HMRC, such as Income Tax and National Insurance.


23. Is there a mobile app for the Personal Tax Account?

Currently, HMRC does not provide a dedicated app for the PTA. However, the PTA is mobile-friendly and can be accessed via a web browser on smartphones and tablets.


24. Can I update my employment status through the PTA?

No, while you can check your current tax code and employment details, you must inform HMRC separately of any changes in employment.


25. How can I find my Unique Taxpayer Reference (UTR) through the PTA?

Your UTR can be found in your PTA by navigating to your personal information section. It is also included in correspondence from HMRC.


26. Can I view my PAYE income history through my PTA?

Yes, the PTA allows you to view your PAYE income history for the last five tax years, including details on taxes paid and benefits received.


27. What should I do if my PTA shows an incorrect National Insurance record?

If there is a discrepancy in your National Insurance contributions, you should contact HMRC directly to investigate and correct the issue.


28. Can I request a replacement P60 or P45 through my Personal Tax Account?

No, P60s and P45s are issued by your employer. If you need a replacement, you must contact your employer directly.


29. Can I claim tax relief on charitable donations through the PTA?

No, claiming tax relief on charitable donations through Gift Aid must be done either via your Self Assessment tax return or directly with the charity.


30. How do I close my Personal Tax Account if I no longer need it?

You cannot "close" a PTA since it is linked to your tax records. However, if you no longer need to use it, you can stop accessing it. Your tax records will remain available for future use.


31. Can I use my PTA to change my tax residence status?

No, you cannot change your tax residency status through the PTA. You must inform HMRC of any changes in your residency status through separate channels.


32. Can I view my student loan balance through the PTA?

While you can track your repayments, the PTA does not show your overall student loan balance. For this, you must log into your Student Loans Company account.


33. Can I access tax details for my partner or spouse through my PTA?

No, your PTA only provides access to your personal tax information. However, you can manage the Marriage Allowance for both partners if applicable.


34. Does the PTA show my savings income, like interest from savings accounts?

No, interest from savings accounts may not appear in your PTA unless you have filed a Self Assessment return reporting this income.


35. How do I correct errors in my Self Assessment submitted through the PTA?

If you made an error in your Self Assessment, you can amend it through the PTA within 12 months of the original filing deadline.


36. Can I check my tax credits eligibility through my PTA?

Yes, you can check and manage your tax credits through the PTA, including eligibility and status of payments.


37. What is the difference between the PTA and the Government Gateway account?

The Government Gateway is the portal used to access various government services, including the PTA. Your Government Gateway account is needed to sign in to your PTA.


38. Can I update my marital status through the PTA?

Yes, you can update your marital status, but only for tax purposes, such as claiming Marriage Allowance. Any legal changes must be reported through separate government channels.


39. Can I submit appeals for tax penalties through my PTA?

Yes, the PTA allows you to submit appeals for certain penalties, like those for late Self Assessment filings.


40. Can I request a tax payment deferral through my PTA?

Yes, in some cases, you can request to defer tax payments if you’re experiencing financial difficulty. However, more complex deferrals may require direct contact with HMRC.


Disclaimer:

The information provided in our articles is for general informational purposes only and is not intended as professional advice. While we strive to keep the information up-to-date and correct, My Tax Accountant makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained in the articles for any purpose. Any reliance you place on such information is therefore strictly at your own risk.


We encourage all readers to consult with a qualified professional before making any decisions based on the information provided. The tax and accounting rules in the UK are subject to change and can vary depending on individual circumstances. Therefore, My Tax Accountant cannot be held liable for any errors, omissions, or inaccuracies published. The firm is not responsible for any losses, injuries, or damages arising from the display or use of this information.



21 views0 comments

Comments


bottom of page